Travolook — Airlines Ticket refund not received

Address:	Sector 19, Gurugram, Haryana
Website:	Travolook

I tried to book a ticket via travolook but the ticket was not booked and my money was deducted from my card. More than 40 days has passed till date but there is no response from their end. Tried calling them on toll free number of support team but no one is picking up the call. Every single time on mail they say that the amount will be refunded within 10 days but till now not received the same.
Booking reference number :REF[protected].