Travolook — Amount not refunded even after 2 months

Website:

Travolook.in

Booked a ticket on 8th May, 2021 for Delhi-Imphal. Aftew few moment, i got a call saying my ticket has been cancelled and the amount will refunded within 10-15 days. I called and wrote mail complaining about the issue. Its been more than two months and the issue has not been resolved. I got a call recently...telling me that the amount could not be credit to my account. This is completely unacceptable. Please take necessary steps/actions against such fraudsters.