Travolook — Amount taken for booking tickets but not booked them and are refusing to refund

I had booked my flight tickets worth Rs 5390 from Raipur to Delhi on the 14th of June 2022 and since that time, the amount was deducted and the tickets were not booked. Almost every day i give a call to their customer sevice representatives and they say that the amount will be refunded in the next 2 days, next weej of some or the other excuse. it has been almost 3 months now and this fraudlant company is just ripping people off and not paying a dime of their money back. i even asked that if refunding the amount was such an issue, the give they own travelook points but they have even refused to do so.