Travolook — Cancel Refund Amount not return in my account

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I booked flight ticket on 25/03/2021 from Guwahati to Jaipur but my ticket cancel within 2 minutes and amount deduct from my account. Company send cancellation mail in my mail id and write down your cancellation amount will refund within 15 working days but till now payment not credit in my account and I saw review of other passengers maximum passengers has same situation.
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