Travolook — Cancellation amount not refunded till now I.e 01/02/2021

Website:

Travolook.com

I have booked a ticket from travolook.com on 22/12/2020, for delhi to goa which got automatically cancelled due to increase in fare.
They have said amount will be refunded in 15 working days which is still pending i.e. 01/02/2021.
On contacting customer care they are informing me it will take 10 more working days to refund the amount.

Reference No.[protected]
Date of booking and cancellation : 22/12/2020
Refundable Amount: Rs 16676.00