Travolook — Cheating on the name of Refund- "NO REFUND RECEIVED"

Address:

836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I have booked a ticket using travolook website on the 28th may 2022 costing around 10786/- and my ticket got cancelled for no reason and the money deducted is not back to me till date (clear details in the screenshot below).
I have been calling them every day and hearing the same cheat story of them saying that they initiated refund and I have been waiting since two months that my money is still not reverted.

I kindly request you to help me as soon as possible . Also look in to the websites like this cheating on people's money, so that no other people suffer like this .
Thank you!