Travolook — Do not Refund cancellation ticket amount

Address:At- Waghacha Akhada, Po- Rahuri, Teh -Rahuri, Dost -Ahmednagar
Website:consumercomplaints.in

I had book my ticket in travolook
They had diducted my amount rs 7171
After few minute they call back and say your flight is cancelled and I can refund you in 24hrs
But complition of 1 months they do not refund my amount
I call in customer care they give answer your refund transfer in your travolook wallet
I request 1july plz send in my account they answer me ok I will try to send in next Monday.
6 July today I call in customer care they give answer I am not refund in your account I had already refund in your travolook wallet
There is what policy, customer refund not send in his account but send travolook wallet
My request is to send my refund in my account.
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Jul 06, 2021
Updated by Sujit Tanpure
I had book my ticket in travolook
They had diducted my amount rs 7171
After few minute they call back and say your flight is cancelled and I can refund you in 24hrs
But complition of 1 months they do not refund my amount
I call in customer care they give answer your refund transfer in your travolook wallet
I request 1july plz send in my account they answer me ok I will try to send in next Monday.
6 July today I call in customer care they give answer I am not refund in your account I had already refund in your travolook wallet
There is what policy, customer refund not send in his account but send travolook wallet
My request is to send my refund in my account
Jul 06, 2021
Updated by Sujit Tanpure
I request to refund my amount in my account
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