Travolook — Flight cancellation fare not refunded.

Website:

www.travolook.in

I have booked a ticket to Srinagar from Mumbai from them, and after making the full payment they cancelled the ticket stating there is a change in airfare you need to pay additional money to confirm your ticket, i refused to pay and cancelled my booking, they said i will get my refund within 10 days, but it's now more than a month they have not refunded our money.
we are from the middle class earning family and this fraudsters are openly cheating without any action on them, our law must stop such fraudsters making fool to the common people like us, please help me, i hope i will get my money back.
Booking Reference no: REF[protected]
Tickets booked: 2
Ticket amount: 16008 Rupees