Travolook — Flight ticket cancelled due to fare expiration

I booked a flight from cochin to mumbai through Travolook on 6 - May - 2021 amout 4259 Rupees paid by debit card.After booking with in minutes i received a mail and phone call from Travolook sayings that my flight ticket is cancelled due to fare expiration and amount will be refunded with in 10 to 15 days (I don't know what is fare expiration means can somebody please explain to me this )Why can't they cancel this not functioning booking sight. Especially this covid time no job or money with me please refund my money back immediately.
THANK YOU
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