Travolook — Flight Ticket refund

Abhishek_Pradhan992

from Hyderabad, Telangana

Address:	445, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122008
Website:	www.travolook.in

Hello

I have booked a flight ticket on Travolook.com on the 23rd of october 2020 with a reference number of REF[protected].

The site said that there was some technical issue and cancelled my ticket and promised that they would refund within 15-20 days. I called them again on the 25th November 2020 and they say that they have initiated a refund and are asking me to check with my bank.

However, there no detail whatsoever of the transaction being made, neither was I informed about the refund.

When I call them back, they ask me to wait for another 7-10 days which is really not something do-able.

Please help me out

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Mihir_Bakshi

I have booked 1 round trip tickets in www.travolook.in/ website yesterday. Money got deducted from my account and I got a mail with Reference ID, but when I try to check the status of my booking in the concern website nothing is reflecting. Haven't received any message on my mobile till now. Requesting you to please take this up immediately and help in providing ticket or refunding my money back with in today. My DOB also not available in the Booking reference number. No one pick up the toll free number.