Travolook — Four refunds pending and no response

I’ve booked tickets with travolook earlier and they always went through but since June, I’ve made 4 bookings which were canceled after my amount was deducted. It’s going to be 2 months since that incident and every time I call (I’ve called at least 15-20 times), they keep saying it’ll happen in 24-48 hours. EVERY TIME. The amount pending with them is close to 20K. Kindly help.
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    836, 2nd floor, Udyog Vihar Phase V, Sector 19 , Gurugram, Haryana 122008, India
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