Travolook — Fraud & open scam in name of booking flight tickets, no refund provided by company

Address:	445, Udyog Vihar Phase V, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122008
Website:	www.travolook.in

I was booking my ticket from mumbai to delhi 28 of october 2020, the booking was cancelled due to pnr not generated, and a refund will be initiated in 15 - 20 working days, its more than 2 months, no reply of mails even if you send them, no service from customer care . no any details of high official of the company .
i request a strict look and verification in this company as they are doing open scam in name of booking tickets and making profit out of people hard earned money . Government of inida and airline ministry please ban this website and save people money .