Travolook — I booked 2 tickets which got canceled later but they didnt refund my money yet.

Address:

Mumbai City, Maharashtra

I booked a flight ticket from New York to Pittsburgh on 26th June. The amount deducted was approx 9.5k and the ticket got canceled. Within 5 mins, I got a call from the company stating the site is down due to operational issues and I’ll get the refund within next 7-10 working days.

I thought this is a genuine website and I’ll get the refund so I tried to book the flight again 3 days later through Travolook since I was getting a discount. The ticket again got canceled and my money got deducted. Now, it’s been more than 20 working days and I’m calling them every 3 to 4 days, they are just making fake promises. Please do something.