Travolook — Money not refunded by airline since 4-5 months

Address:	836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:	www.travolook.in

Ticket booked on: 11th March 2022
Refund amount: 6233
Destination: Ahmedabad to Goa.
Booked in the name of Ms. Akriti Shah
reference numbers: REF[protected] last complaint number from travolook customer care)
Our ticket was cancelled after an hour stating that the fares have increased but they received our money. They mentioned that we will get our money back through the same payment mode in a week. Today it has been 4-5 months and we have called their customer care 18-20 times, have sent several Emails, every time they will say they have raised the complaint and you would receive amount in 7 days. They are a fraud company as we have seen many complaints against them recently. They will cut the call when we request them to Refund our money back. We request you to please get the hard-earned money of ours from this fraud company.