Travolook — My travolook account money is not transfer to my account

Address:	445 Udyog vihar phase V sector 19 Gurugran haryana 122008
Website:	travolook.in

I Booked a ticket from travolook website after 30 min of completing my payment I got mail that my ticket is cancelled . When I tried to call they said it is a technical issue and refund will initiate on same account but till a 2 3 months I continue call and fight for my refund then they said they can only give my refund on travolook wallet. I thought it will better then not getting anything for future use. After a month the amount from my wallet disappear and showing 0 balance when I tried to connect the customer care they just distraction and giving fake hope . But still my refund is not received
This is the refrence id. REF[protected]