Travolook — No refund for cancelled tickets

Yogeshlr

from Bengaluru, Karnataka

Sep 7, 2021

Address:	Gurgaon
Website:	Travollok

We booked the tickets on 25 aug. On portal it showed tickets confirm. Butvafer few minutes we get an call from lady saying due to operation issues tickets are cancelled and refund will be given back in 10 days. I have not got any refund and also we are unable to get them in phone.

Request the concerned authorities to prevent open scamers to fool the public. Please take strict action against them

Regards
Yogesh

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Sep 07, 2021

Updated by Yogeshlr Dear Customer,

Greetings from Travolook.in!

This email is regarding your booking reference number : REF[protected]

We apologize for the inconvenience caused to you.

This is to inform you that your reservation has been cancelled due to an operational reason.

Please be informed that the refund will be initiated at our end and the amount will reflect back to the same bank account within 07-10 working days (excluding Saturday, Sunday and Gazetted holiday)..

Your patience in this regard will be highly appreciated.

The refund shall be as per the policy.

For immediate assistance please call[protected].

To make changes to your ticket reservation, please contact our Customer Service Representative at our toll-free number on[protected].

In case of any queries, please mail us at [protected]@travolook.in