Travolook — Non refund of Air Tickets

I have booked air tickets on 11th of July and paid 9, 584 to Travolook. But they immediately cancelled my tickets and assured that payment will be refunded in 48 Hrs. But till now my payment is not received.

REF[protected]
Amount is 9584/-
Date of transaction 11th July-22
Its horrible experience and now scared about my money.
Kindly support.