Travolook — Non refund of flight booking and they cancelled

Website:

Travolook.in

I booked a flight on 8th May 21 to travel from Imphal to Ranchi by Travolook.in under the reference ID no. REF[protected], PNR was not generated and ticket got cancelled after paying the amount. Contact Travolook customers care telephonically as well as E-mailed.They always promise to refund within 10-15 days however didn't refund.
Request help me to refund the amount and save others traveller from such fraudulent activities.
Regards

Dolen