Travolook — Not received Refund for failed booking since 1.5 months- Provider did not get PNR number

Address:

Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

On 17-July-2022, I booked flight ticket with Travolook (from Bangalore to Bhubaneswar) with reference number: REF[protected], Traveller Name: Santosh Kumar Panigrahy, for Rs. 5835.

The ticket was cancelled by Travolook as they could not generate PNR number with airlines. The money should get refunded immediately. I have not received my money since 1.5 months now.

I have called Travolook customer service many times, everytime they say it will be refunded within 7-10 times without any accountability. This is a huge harassment and no customer should be expected to face this. Please assist at the earliest. Thank You 🙏