Travolook — Refund awaited from last 1 year

Address:

Gurugram

I had booked a flight ticket from the travollok via Ref. No. REF[protected], details of the same mentioned below:
1. Pax Name: Anjali Verma
2. Date of Booking: 3rd March, 22
3. Travel Date: 26th Mar, 22
4. From: Delhi (DEL)
5. To: Darbhanga (DBR)
6. Amount: Rs 4437

The flight was rescheduled and ticket cancelled, so eligible for full refund.
The refund of the same not received till date, Called more than 100 times to customer care, every times the executive commit you may get refund in next 3-5 working days sorry for delay, but no refund was received till date, 3 month back they ask for bank details but they had not refunded via any medium.