| Address: | TRAVOLOOK, 836, 2nd floor, Udyog Vihar Phase V, Sector 19 , Gurugram, Haryana 122008, India |
I booked my ticket with reference no.[protected] . My ticket was not confirmed and I was assured that my payment will be refunded in 4-5 working days. With repeated calls and harassments from your end 180 days have passed and I still didn't get the refund. Will the amount be refunded with interest or harassment compensation. This is my 8th mail and I was assured on june 16th that i will have my refund within 10 days and now its already 90 days . I am not able to contact customer care for hours and even after waiting for an hour and a half, if I get connected then they can't let me talk to their superiors because of your fraudulent protocol. The customer care representatives have assured me many times that it was going to be my last call and I would be getting a refund in 3 days and 110 days have been passed since then. You took all my bank details and IDs and refund was credited to my wallet without asking me as I never created any account or wallet. Was this information helpful? | 
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