Travolook — Refund not credited and no response

Address:

Gurgaon

My name is Sagar Thakkar I have booked a flight ticket to Mumbai to jodhpur on 26 th of feb 2022, which got cancelled due to fare expiration as you mailed me.but still I have not got the refund confirmation from your side, I have also called customer care they told me that refund will receive in 7 days but it's been in 2 and half month and no refund has been initiated so far .
My ref if is REF[protected]

Travolook is registered under Wing In Travel Advisory Pvt. Ltd):