Travolook — Refund not received even after so many tries

I booked a Airline ticket on 12th Jun from official site of Travolook. After my money deduction i imidiately got a mail saying my Ticket has been cancelled and I will receive my refund within few days. It's been more than 40 days now. I had been enquiring from customer care: they keep giving scripted reply and ask to wait for extra week to get my refund back.
My Booking Refrence:REF[protected]
Travolook customer support at ###
I have been mailing to them to:
Dishant N,
support travolook,
[protected]@gmail.com