Travolook — Refund not received for air ticket cancellation from Travolook

Address:

Gurugram

Air ticket booked from Travolook website dated 20 Sep 2022 with reference number REF[protected] amounting ₹10858.00. Travel from Delhi to Nagpur. But after making payment, instead of booking confirm, received ticket cancellation mail (attached). Call their helpline number[protected] many times but no refund provided. Now this helpline number also not available.

Please help to refund my hard-earned money.