Travolook — Refund not received for Flight after 25 days

Address:

836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Date of incident: 24 June 2022
Reference No: REF[protected]
Description: I booked a Indigo Flight (6E-707) ticket on Travolook.in from Indore to Pune(14 Aug 2022). but I immediately call back that my tickets has been cancelled and refund has been initiated. but after 14 days also I didn't got refund in bank, and after calling customer I got response saying "please wait till Monday, or we will reinitiate the refund", but after 25 day also didn't got refund. I have attached cancelling mail with this request. please help in receiving refund...
Refund: 3477 rs
Travolook contact:
[protected]
[protected]@travolook.in