Travolook — Refund not received since 3 months

I was booking a ticket on 20th June, and after I paid the money I received a mail saying that it's not booked and and that they will refund my money in 7 days and I have kept calling customer care and mailed them since then but haven't received my money back.
These are the two tickets' reference number (REF[protected], REF[protected] which amounts to around 8000+.
I researched about them online and found out that they are fraud company and have done the same for others in past too but there have been cases on them earlier too but why is the site still running?
Please help me get my money back, it's really important to me