Travolook — Refund of Money

I was booking an airline ticket on 01 Jun 21, but after 30 mins of booking they call me and informed me that your booking got cancelled due to operational issues and you will get your money back within 10days. But 10days passed still i have not get my money back. My Booking Ref No is. REF[protected].

Sir, it's my humble request to you please help me to get my money back. Thank you.