Travolook — Refund of my booking

Address:

No.18/6, 4th main, Krishna Layout D.C halli

Since july 6th 2023 i am contacting customer care to initiate my payment, Always whenever i call those people they say to wait for 15-20 business days. its been almost 2 months till i have not received any update from them, very bad response from customer support.
So with constant follow ups & emails i am not able able to get my refund amount from past 1.5 months.
Legal action would be taken if refund is not released immediately.