Travolook — Refund of ticket cancellation

Address:836,2ND FLOOR,UDYOG VIHAR PHASE-V,SECTOR-19,GURUGRAM,HARYANA-122008
Website:travolook.in

I had book flight ticket from guwahati to bhubaneswar on 17/04/2022 & amount of rs 9840.00 paid thgrough bajaj finserve no cost emi, amount processed transaction is successful, but ticket not confirmed.After 10min i received a call from costumer care executive that due to some technical issue from airline side your ticket not confimed & it was cancelled, amount will be refunded within 8 to 10 working days.When i received a message from bajaj finserve about first emi deduction on 30/04/2022, i shocked.I am enquired about the refund amount from travolook.They have refubd amount of rs8856.00 on 01/05/2022.For balance amount rs984.00 follow up from 2nd may'2022 the have told u will get ur money on thursday or friday while i calling on monday, if i call them on friday they said on monday u will get ur money, til date i have not received amount.I need to be refund of amount.Booking reference number-ref[protected].
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    836, 2nd floor, Udyog Vihar Phase V, Sector 19 , Gurugram, Haryana 122008, India
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