Travolook — Refund Pending Since 3 Months

Address:

Gurugram, Haryana

I had booked a flight ticket in the month of JULY from Mumbai - Bangaluru.
I was then informed that due to price surge the ticket has been cancelled and will get the booking amount into the same mode of Payment in 3 working Days. Its been more than 3 months still I haven't received any update from them, I have already called more than 10 times during this period and every time I call they say that the amount will get credited in 3 days. 3 months have already passed since the cancellation of ticket and haven't received a single penny. the booking ref id is -REF[protected].
Please resolve this issue soon, because this is very bad customer experience.