ADVERTISEMENT

Travolook — Refund status - REF[protected] , REF[protected]

Hi,

One of my biggest mistake is to book flight from TRAVOLOOK such a fraud company.
I've 2 complaints
1. REF[protected] I've booked flight from Hyderabad to Kolkata on 24th May. Right after my booking I've got a call saying booking was cancelled due to some operational issue from TRAVOLOOK end and they have promised to refund the amount with in 7-10 working days. Even after multiple mails and calls no proper response from the customer service every time I get the same response that I'll be getting refund with in 2 days. WORST CUSTOMER SERVICE
2. REF[protected] This flight have been rescheduled and cancelled by the Airline side on 17th June and they said they have already processed full refund amount to travel agent. When I reach out to TRAVOLOOK they say it will take 30-35 working days to get my refund as they have not received amount from Airline side.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Travolook
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    1373
    Pending
    0
    Resolved
    65
    Travolook Phone
    0124 643 4800
    Travolook Address
    836, 2nd floor, Udyog Vihar Phase V, Sector 19 , Gurugram, Haryana 122008, India
    View all Travolook contact information
    ADVERTISEMENT