Travolook — Refund with Interest

Address:

Plot No. 747, Basement, Udyog Vihar Phase V, Sector - 19 Gurugram, Haryana 122008

I am a Doctor, with limited time to sleep sites like travolook con you like this.
I booked a flight on 12 July 2021, which was cancelled by the airlines.
whole amount was transferred to Travolook account in 5-7 working days as told by the airlines.
Since then I have been trying to get my hard earned money back into my account, which they have been earning interest on.
after 100s mail and 500 calls I haven't recieved any refund.
after giving false hope og transfer for 10 months they told me that my account details are not correct ( by which I had paid them) that too when I called.
Reference ID : REF[protected]

I want to penalize these people.
I want refund of the amount as well as a compensation of 10000 rupees.
If they don't provide the same I am going to initiate a legal proceeding.

[protected]