Travolook — Regarding refund

Address:	836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:	www.travolook.in

Sir,
On 17 April I had booked a air ticket from travolook site from Delhi to leh.
But ticket was cancelled from travolook end. The reason they gave was for cancellation was increased fare and promised to refund my amount within 15 working days but they haven't made the same yet.
When I am calling them, they are not giving satisfactory reply and not refunding my amount. The refundable amount is 2985 rupees.
Pls look into the matter
Thanking you in anticipation.