Travolook — Regarding refund of my cancellation from travolook

Address:

836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I was trying to book my ticket Delhi to Patna on 26july my payment got deducted but ticket was not booked due to some technical error. Travolook Custumer care promised me that money will be credit in next 7 days but it’s been almost 2 months payment not yet credited in my account. And I am following them every week and they are just delaying intentionally. Because everytime they said money got revert back to their account.I asked them to credit my travolook wallet so I can book another tickets but they are not doing so as well.Kindly look into this matter and raise this issue on serious note. And file complaint in court.
Booking Refrencne number: REF[protected].