Travolook — Ticket cancelled but didn't the refund yet

Address:	No address as they are fraud
Website:	www.travolook.in

Incident happened on 3rd July'22 While booking the ticket it suddenly shows got cancelled due to operational glitch. That triggered suspicion as to why because i am a frequent flyer never witnessed this thing. And asking for refund they first said within 24 hrs it will be done which is the norm anyways. But its been more than 15 days now and they are keep saying 10 days more.
No doubt they are a big fraud company. Please take a strict action and get me the refund at the earliest