Travolook — Travolook.in refund not processed

Address:	836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website:	www.travolook.in/contact-us

I booked ticket from pune - lko on 18th June from travolook.in. After 5-10 min got a call/email from their customer care that they are unable to book due to operational reasons. I have been following up for refund since then, but they have not processed it yet. Every time i call/email their customer care they ask me to wait for few more days.
They are misleading customers, there are numerous complaint against them from other customers as well.

Below are the details of my flight booking.

Booking reference number : REF[protected]
Site : https://www.travolook.in/
Booking Date : 18th June 2022