Address: | 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 | Website: | www.travolook.in |
I had placed an order at Travolook on July 7th. Reference number : REF[protected]
However after the money was deducted, I got a call saying that the booking was cancelled and refund would be initial in 24 hours. It has been 25 days and I am yet to receive any communication regarding the refund.
I have sent over 10 emails and called there customer care service 5 times. Every time the reply I get is that the team is working on it OR that it will be refunded in 5-7 working days, but the refund never comes. Nor are they ready to give any proof that they have initiated a transaction from their side. Was this information helpful? |
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