Travolook — Travolook refund

On 15th May 2022, I did book my air tickets through Travolook website. The amount INR 4606/- got deducted immediately but my ticket was not issued. I call the customer care & they told me due to technical issue ticket got cancelled. Travolook assured that the amount would credit in my account within working 7-10 days. Its been close to 4 months the amount is yet to get credited. I am still awaiting for my refund.

I request you to take strict action & please note I have my doubts that this company is not running things with complete integrity & honesty.

I have attached documents which is related to the transaction & cancellation.