Travolook — Waiting for refund for the ticket cancelled by Travolook even after 28 days

Travolook — Waiting for refund for the ticket cancelled by Travolook even after 28 days

T TabithaV from Hyderabad, Telangana Aug 8, 2022 Aug 20, 2022 This thread was updated on Aug 20, 2022

REF[protected] My ticket IDR-HYD was cancelled by Travolook on July 12th. I have been following up with Travolook customer care service which is absolute HOPELESS, IRRESPONSIBLE and UNACCOUNTABLE. They keep on saying that it will get refunded in 3 days, 4 days. But till now it never happened. Why do such companies exist? Just to harass the customers and good for nothing. I need resolution for this ASAP. Please help! Was this information helpful? No (0) Yes (0)
Aug 20, 2022 Updated by TabithaV 38 days passed by and till now I have not received my refund. Latest updates is that the mails I'm sending to [protected]@travolook.in are not delivered with the reason "address couldn't be found, or is unable to receive mail" and I'm unable to reach out to customer care center even after wait time of 23 minutes. Look at their innovative ways of harassing the customers. SUCH COMPANIES SHOULD BE HEAVILY FINED BY THE COURT. Those who are facing similar issues by travolook, please raise your voice.
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TabithaV

from Hyderabad, Telangana

Aug 12, 2022

This is new trend of making money, taking the payment, sending one fare expiration mail, cancelling the ticket and holding the customer's money for 1-2 months. What a technique? Such fraud companies should be banned...