Trendin.com — Complaining about return

Address: 560067

Website: trendin.com

My order is almost 9 months old and when I tried to put an return request, there was some issue with trendin site. I have reported that issue and they told me there is some issue and we are going to arrange manual reverse pickup. I always followed up and never receive any update on manual reverse pickup. Last month i called them they told me to self shipped the product. Could you please resolve as this is not possible and this is total customer harassment and calling to customer care is not toll free and its chargeable and it costs me too much.

First [Incident:[protected]] - 01-Sept-2016

Second [Incident:[protected]] - 22-Sept-2016 - manual reverse will be arranged and our customer care contact you
comment - they never called by himself.

order (no:1319393)