Trendin.com — Dissatisfied with return policy & support team
S
Suby144
from Shoranur, Kerala
Address:
Ernakulam, Kerala
2.5.2015 Ordered a Trouser ( Order No 378321)
7.5.2015 Delivered. Found Size not suitable.
9.5.2015 raised return Return No 38005 ( By Trending pickup)
Automatically Return No got cancelled without any information.
14.5.2015 raised another Return 39166 ( By self courier in Overnite courier)
Item returned stating - refused to take delivery.
Contacted customer care & executive informed to send in another courier.
23.5.2015 raised another Return No - 41763 (By Self courier - Professional Courier PRO)
30.5.2015 Item returned stating - refused to take delivery.
3.6.2015 contacted customer support Mr. Pradeep addressed my concern & confirmed to clear within 48 hrs.( Ref no.[protected]
8.6.2015 Contacted Customer support again & Executive informed that Mr. Pradeep will contact within 1 hr. .
Have been sending mail to [protected]@trendin.com from 16th June'15 till date 6 times.
Till date no update
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