Trendin.com — No reverse pickup

Address:	Pune, Maharashtra, 411045
Website:	www.trendin.com

I have requested for a reverse pick up on 25th Aug 2016 and today is 19th Sep, almost a month and i tried their customer care multiple times and every time they said 4-5 days more. what a pathetic service by trendin. Still the product is with me.
Order No 1310851 placed on 7th Aug, Delivered on 16th (after the expected delivery date)
Return ID 302042 requested on 25th Aug.