Trendin.com — Order not received

STG

from Noida, Uttar Pradesh

Jun 19, 2016

Website: www.trendIN.com

I placed an order on 4th of june with the estimated delivery date of 11th of june. The order is not delivered till 19th of june. I called their customer service on 15th of june, who responded that the order will be delivered in 2 days but, that never happened. The shipping company never called me or tried to deliver the order, there were no calls or involvement of trendin even after I registered a complaint. Now, they have themselves cancelled the order, again without informing me. Such careless attitude and unprofessional behavior. Very disappointed.

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Comments

mattygeorge

Jun 21, 2016

I have placed two orders from trendin and canceled the same on 27th and 28th may respectively and its been
almost a month and refund was not initiated till now.I have called your customer care couple of times and
recieved many deadlines every time i called and all of them have crossed.I have been online shopping for almost
five years, regret to tell you that you guys have the worst service portal.
I look forward to your reply and a resolution to my problem. I will wait for 2 days before seeking third-party assistance.
Please contact me at [protected].

Sincerely,
Martin george

ORDER ID:1200864, 1199919 [Incident:[protected]]

1Rohit

from Hyderabad, Telangana

Jul 25, 2016

Order placed on 16th June, and today is 19th July, order has not been delivered. I guess that is their SOP for not delivering good and then stop responding to queries. Even i[censored] want to reach out to someone higher in authority, they just promise call backs, however no call back happens. They are not even refunding the money.