Trendin.com — Refund against return

Address:

Kolkata, West Bengal

I have purchased a product from TrendIN.com on July 18, 2015 & the product price was 264.30 (Order No: 531154 placed on[protected]:03:17). So during payment I have paid Rs. 200 from my Paytm wallet & the remaining amount Rs. 64.30 from my HDFC bank credit card. After purchasing the product I didn't like it so I refunded it on July 26 (Return Id: 67392) & TrendIN initiated the payment on July 29. As I have not received the refund amount yet So I contacted them & as per their mail dated 6th August, they have refunded the amount to my Paytm wallet (Transaction Id: [protected], DHCC[protected]). But I have checked my wallet & could not find any transaction for that. I have also asked PayTm to look into the matter & they also could not find any details for that. After that I have contacted TRENDIN.com several times through mail & over phone but still neither I have got any response nor the refund. Please consider it as a complain & take action on that.