Trendy Western — Product Not Delivered

I have purchased one dress and paid it in online on 16-Sep-20 and as per the email received, Amar fashions have received the payment via CashFreemail., as per this I am supposed to get the product delivered on 01-Oct-20 but till now no further info received neither from Amar Fashions nor from Trendy Western.

Even no response to the email sent to Trendy Western, please look into this and do the needful to get my money back ASAP.