Trident Hyundai, Bangalore — booking cancellation

Address:

560076

I had booked i10 sportz in january paying one lakh as advance. As a middle class person required some loan and time to make rest of the payment, mean while i was getting calls from the sales regarding rest amount that have to be paid. One day due to some unavoidable reason i cancelled my booking and wrote letter regarding the cancellation and requested refund. I agreed and followed as per policy regarding cancellation charges. The trident hyundai indranagar branch assured of refunding the advance amount in seven working days, now it's almost a month over till now i m begging for my own money. Being good customer for such least caring hyundai cars, taking advantage feels easy for hyundai. Worst experience and i will never turn up back to hyundai and even not suggest for any of our known. Still now refund is not done, i have followed your polices about cancellation charges. You people have failed to refund as per your policy in seven working days, what shall i do?. I[censored] break your own written policy, do customer need to follow it. Kindly answer for your policy break.