Triviyaa — ordered kurti 007 was sent a different one

Louid

from Tiruchirappalli, Tamil Nadu

Website:

Triviyaa.com

Hi this is Juliet Louis

I had placed a black/white kurti gown 007 with a bag and belt complimentary for Rs.399/- (total Rs.539/-) order no. 101468 placed on 14.4.2018...which you had acknowledge via SMS.

Today (23.4.2018...5:00 pm) received a courier vide Express bees,
From TGG 53, Ganga Park, Chock Surat GJ . . Mobile- no:[protected]...without any order number.

This phone is not working.

It is not what I ordered. I have paid through COD, Rs.530/- you have to replace this item with my order...

What is the procedure to return? And replace my order.

The email address [protected]@triviyaa.com. com is giving mailer demon status

+7 photos

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Triviyaa customer support has been notified about the posted complaint.

Apr 24, 2018

Updated by Louid A guy Abishek [protected] called me just now 24.4.2018, 4:15 pm)and said will refund my money.(rs.530/-)...asked me for credit or debit card no...I said will call in half an hour. Then called the same no. But another guy answered but said he was Abishek... this time I gave him a debit card number...then he asked for the validity. ...then he asked for the OTP I received from my bank... I refused to give...this guy was very sleeky said he is giving me a chance to get my money back and that he is not forcing me there was no other way of refund...Again I refused he said he will forward my complaint stating that I was not supporting ... to his superior for further action. What a fraud?!... BEWARE of these guys.

Apr 26, 2018

Updated by Louid It's 24 hrs since the (Avishek)Triviyaa.com customer care @ Mumbai called me pretending to transfer money and asking my OTP for again cheating me !...what will you do next? I need my money returned.

Apr 27, 2018

Updated by Louid I have seen so many complaints against you...the way you are handling it shows that you are a truly fraudulent business.Stop your ads in the Internet and resolve the issues at hand...everyday you seem to be cheating people off their money...Do the needful immediately to refund my money. Rs.530/-

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Comments

Louid

from Tiruchirappalli, Tamil Nadu

It's a month now...what are you frauds doing about my money???...I see a lot of new ads from your company in different names... we are a team working on you people...will catch up soon...you will be put behind bars ...after we washout you...BEWARE.