TVC Skyshop — where is my order? worst delivery

Dear sir, I put an order to tvc skyshop on 24/09/2014 but still after 12 days they are not able to deliver product.my order number is [protected]. Whenever i m calling to customer support they are continusoly telling your product is dispatched without asking me order number. Also customer executive is not talking properly. If tvc is not able to dispatch product so kindly refund my money or send product to me immidiately. With Regards,
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Dear Sir/Ma'am,

Greetings from TVC!

We have received your request.

We shall get back to you once the service is initiated from our end.

Thank you for your time at TVC. Have a Good day!

Regards,
TVC Customer Support Team.
Dear Sir,

Greetings from TVC!


Thank you for placing the order on TVC skyshop!! We appreciate it!

This is in regards to your product delivery, As per the telephonic confirmation received from you that the product has been successfully delivered at your door step by our company TVC Skyshop Ltd.


Should you have any queries or require any help, you can either mail us on [protected]@tvcskyshop.com or call us on our contact helpline no: [protected]/15.

Thank you for your time at TVC. Have a Good day!

Regards,
Jyoti Ghag

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    TVC House, Khandwala Center, Daftary Road, Malad (East), Mumbai, Maharashtra, India - 400097
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