TVS Credit Services Ltd — My RC is not Delivered by TVS CREDIT

Address:Guindy Chennai

My car loan was completed 3 yrs back whereas when I approached "TVS credit" for my RC I was asked to pay some outstanding amount Rs.1636/- When I asked them for clarification she offered a discount that I can pay only Rs.1000/- instead of 1636/- and the RC will be delivered at my door step in 30 days. Hence I've paid on 04/May/2022 online. Now its nearing 80days after the payment no one responds my call and all the executives who followed me for payments are resigned. On top of that I approached TVS Credit IVRS which says again that there is an outstanding amount to be settled. How cheating is this. Now I don't know where is my RC and How to get it.
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Jul 16, 2022
Updated by Madhavan
My car loan (no TN3000CA0009586) was PAID & CLOSED 3 yrs back. When I approached "TVS credit" to return my RC, I was asked to pay some outstanding amount Rs.1636/- When I asked them for clarification the tele-calling executive offered me a discount that I can pay only Rs. 1000/- instead of 1636/- and she promised to send the RC which will be delivered at my door step within 30 days. Hence I've paid on 04/May/2022 online. Now its nearing 80days after the payment no one responds my call and all the executives who followed me for payments are resigned. On top of that I approached TVS Credit IVRS which says again that there is an outstanding amount to be settled. How cheating is this. Now I don't know where is my RC and How to get it.
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    Guindy Chennai
    India
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