TVS Credit Services Ltd — no response from executives and emi not deducted from account online payment also not working

G

gkrish07

from Delhi, Delhi

Address:	641035
Website:	tvscredit.com

I have applied for car loan in tvs and my first emi not deducted but i didn't get any updates regarding the same as per the mobile app and application, emi was paid no proper response from the branch. After long struggle found the issue and submitted the ecs as per their instruction still 2nd emi also not happened as usual no response from their end with the support of helpdesk paid through online still processing from 5 days no updates. Toll-free number not working helpdesk mail takes 3 days but not useful. Branch office no response all their mistakes will affect my credit score.

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Comments

TVS Motor Company Customer Care

from Chennai, Tamil Nadu

Hi,

We would like to investigate this issue. Please share your name, email ID, phone number, and loan agreement number, and we will resolve this at the earliest

Regards,
TVS Credit Services

Reply

L

Lerry Singh

from Hajipur, Punjab

Sir my agreement number PB3048TW03920. 12/01/2019 I paid 545.45 rupees online but I don't receive any confirmation yet. Today there show 545.47 rupees. M very disappointed for this. Please some help for this fraud.
Paying reference number is IGAFECJXM0

Reply

Lerry Singh's reply, Jan 14, 2019

Payment confirmation denied

R

rambabu chinnamsetti

from Hyderabad, Telangana

Sir/madam,
in our comapany my name was recorded as "chinnamsetti ram babu"..
But in all my documents like aadhar, pan and ssc my name was as "chinnamsetti rambabu". No space between ram and babu.
So kindly update my name as rambabu.
Thanking you.

Reply

P

priya bhavya

KA3009TW0171010
KA3009CD0152125
My emi for this month is not deducted as my emi in on every month 3rd I have sufficient amount in my account plz do help me

Reply